supporting Obsolete Technology and software,hence our portfolio-based, consultative approach takes a holistic view of technology, information architecture, people, and services.
We first understand your business domain, technology roadmap, processes, and applications, then optimize and align team structures to deliver improved application support. With minimum downtime and volatility, your applications stay optimally geared to provide rapid responses to key change requests and business requests.
From setting up a support organization and identifying the right applications for outsourcing to optimizing the application portfolio, Identity Technologies services can add value to your support efforts.
Our consulting service offerings, available on-demand, can even be implemented prior to outsourcing application maintenance. These services include setting up support organization, scalability assessment, portfolio analysis and optimization, and sourcing strategy.
Our maintenance service typically begins with corrective maintenance, evolving to adaptive, preventive, and perfect maintenance. Invest in peace of mind with Identity Technologies proven methodology for application maintenance, including application support, technical, functional, and ongoing enhancements.
Significant reduction of maintenance costs
Lowered risks and increased predictability
Timely release of programs and enhancements
Full portfolio optimization
Cost variability for cyclical businesses
Based on your needs and the engagement model, Identity can deliver 24x7 for application portfolios. Identity expertise spans any platforms, databases, languages, software, and enterprise applications.
Our approach, combined with the depth and specificity of our processes allows unparalleled levels of customization. We can truly adapt our solutions to your critical needs.